When you move, you create a whole new lifestyle for you and your family. You open up a world of new cultures.
And you discover the wonders of a new environment. Considering all of those changes, it's important to surround yourself with familiar things from home, as they can help make adapting to your new community easier.
Packing, Padding and Protecting
When it comes to protecting your shipment, the northAmerican International level
of professionalism is unmatched.
The first step in protecting your shipment for the trip is proper packing.
- All packing materials and cartons will be new
- All china, glass and crystal will be individually wrapped prior to packing
- Cartons will be taped across top, bottom and all sides
- All rugs and carpets will be rolled and wrapped
- Customer's name, room and contents will be marked on each carton
All items which are not suitable for packing will be padded for transport. These
items include furniture items, large bulky pieces and large appliances. These items
are paper padded as a standard and where items require additional protection the
use of double wrapping and crating is involved.
Proper padding requires the following steps:
- all furniture will be dismantled, if appropriate
- all hardware (nuts and bolts) will be placed in plastic bags before being put in
the master hardware box
- all furniture will be wrapped in a minimum 3-ply paper pad
- corner pads will be used to provide additional protection
- all paper pad seams will be sealed using export vinyl tape
- skeleton or full crates will be used on awkward or fragile pieces
Shipping Containers for Every Application
When it comes to shipping your possessions overseas, you can feel confident knowing
that they'll be carefully containerized for export. (Note: Depending on your individual
circumstances, your shipment may be loaded into containers at your residence or
at our agent's warehouse.)
Based on the size of your shipment, its handling requirements and destination, there
are several types of containers and shipping methods that may be utilized. Rest
assured, all of them are designed to maximize cost-efficiency and protection.
- air shipments, which are loaded into wooden or corrugated containers
- small ocean shipments, which are loaded into waterproof wooden liftvans
- large ocean shipments, which are loaded into steel steamship containers
Getting the Most for your Money
When it comes to moving your belongings, leave it to our team of professionals.
In determining the cost of your shipment, we consider its density - the combination
of its weight and cubic volume. Large, odd-shaped items decrease space-efficiency
and increase the cubic volume of your shipment. So, to minimize the cubic volume
and help keep your costs down, there are certain items which may not make sense
- large quantities of disposable diapers
- large plastic outdoor children's toys
At northAmerican International, we're available whenever you need us. Our representatives
are able to stay in close contact with you, answering questions and managing the
details of your relocation.
Providing you with the most cost-effective delivery strategy for your shipment requires
the combination of the latest technology with the most professional employees. In
fact, our highly trained staff calculates the best way to transport your shipment.
In order to optimize cost-efficiency, we consider the following variables:
- your final destination
- how soon you'll need your shipment
At northAmerican International, we ensure that you don't pay for unnecessary services.
After all we're committed to your satisfaction - it's our primary goal.
When You Arrive
Upon arrival, you'll have forms to sign and procedures to follow. But with just
one call to your northAmerican International representative, you'll have all of
the necessary customs documents, as well as the latest information about your shipment.
We're there for you when you need us most. Call your northAmerican International
representative when you arrive, so they'll know where to contact you, and you'll
know we're in touch with your move every step of the way.
Here's a quick checklist of things to do when you arrive:
- register at your hotel
- register with the nearest consulate
- contact your northAmerican International overseas representative
Customs Clearance Requirements
Bring this!... Don't bring that!
Customs can be confusing. And the requirements vary greatly from one country to
another. That's why we stay up-to-date on all the regulations. We're the moving
experts serving your needs. While we'll keep you informed of all the changes in
customs requirements, there are some basic elements for you to keep in mind. After
all, a simple oversight could result in delays, fines, or even seizure of your entire
shipment by foreign customs authorities.
To be safe, don't take any of the following (and if you have any doubts, just
leave it behind, or talk to your northAmerican agent):
- agricultural products, including houseplants and seeds
- pornographic materials and magazines
- politically sensitive materials
In most countries, your household goods and personal effects can often be entered
duty-free. (Note: Some items may be subject to certain provisions.) It's important
to remember that any duties or taxes levied against your shipment are in addition
to our charges. In most cases, you can settle your customs charges with your overseas
agent. However, there are times when you'll be required to deal directly with the
customs office. If that's the case, be sure to obtain an official receipt and keep
it, as some duties are refundable when you leave the country.
Delivering the Shipment
To assure that everything has arrived when your shipment is delivered, carefully
check off each item from the inventory sheet that was prepared at origin.
And to help ensure immediate steps are taken when there are any discrepancies, notify
your northAmerican International representative. We'll take care of the details,
so you'll be totally satisfied.
Once your shipment arrives, your northAmerican International representative will
reassemble any of your belongings that were disassembled at origin. And to help
alleviate the stress of moving in, your agent can unpack as much or as little as
you prefer. In the unlikely event of damage, be sure to note it on the inventory
and report it to your overseas agent.
Note: Carefully sort through empty packing material and cartons to be sure small
parts do not get discarded.
An Organized and Worry-Free Move
Everything we do is aimed at making your overseas move a stress-free and professional
experience. If, at any time, you have a question or problem, contact your local
northAmerican International Customer Service Center.
Why do we work so hard for your total satisfaction? Because we judge our success
by your satisfaction; it's our number one priority.
At northAmerican International, we're here to answer your questions, and get you
on your way.
Whether you plan to ship your entire household or just a few personal items, northAmerican International understands how important it is to you that your belongings
arrive in a timely manner and in the same condition in which they left. That's why
we invest in the people and technology that make a difference to you.