Contact Us

If you wish to contact North American Van lines, use the links below to guide you to the proper area:

Request an Estimate:

  • To arrange for a free estimate on moving your household goods within North America, click here or contact us at 1.800.228.3092.
  • To arrange for a free estimate on moving your household goods internationally (outside North America), click here.

Customer Service:

Find an Agent:

To locate a northAmerican agent near you, click here.

Track a Shipment:

To track the status of a shipment call 1.800.348.2111 and press 4.


US Moving Services Statement of Claim

northAmerican Claims Department
P.O. Box 988
Fort Wayne, IN 46801-0988
Phone: 1.800-348.3746 or Corporate Claims 1.800.926.1463.
E-mail: US Claims

Intra-Texas Claims

Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery.
Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR9188.

Canadian Moving Services Statement of Claim

northAmerican Van lines Canada Claims Department
Suite 350, 10403-172 Street
P.O. Box 639, Station Main
Edmonton, Alberta, Canada
T5J 2L3 Phone: 1.877.704.7470
E-mail: Canadian Claims

International Statement of Claim

northAmerican International Claims Department
1 Parkview Plaza
Oakbrook Terrace, IL 60181
Phone: 630.570.3009 or 1.800.470.2851, Option 4
Fax: 630.570.3346
E-mail :International Claims

Career Opportunities:

  • Click here to view the available career opportunities.
  • Click here to inquire about becoming an agent for North American Van lines.
  • Click here to request information and a qualification package about driving opportunities.

northAmerican Safety Admin.:

  • Phone: 800.765.3784 

Tariff Information:

  • To review and download northAmerican's Tariff document, click here