North American Van Lines Customer Reviews

We’re excited to share our customer reviews with you. Our goal is to provide quality services to help you relocate safely, efficiently, and comfortably. In order to do that, we rely heavily on our customers to give us valuable insight into their moving experience.

We value your opinion and trust you'll find our feedback helpful when choosing whether to hire North American Van Lines.

 

4.9
out of
5 stars
from 11,444 reviews
  • 4.8 out of 5 stars

    I was happy with the service overall. North American failed to communicate to the driver that I had a specific range for my delivery dates.

    I-Chu (Sarah) W of Concord, NH

  • 5 out of 5 stars

    North American was very agreeable to my needs, communicated, and delivered when they said they would. The price was as expected. Adrian the rep was wonderful. My sister was called 15 minutes before the crew arrived. She needed much more time. I had 5 days to plan this move and North American was impressive.

    Rebecca M of Key Colony Beach, FL

  • 5 out of 5 stars

    I was very happy with the set up process w/the repin N.Y. It was a long distance but the arrangements were perfect, they kept in touch, informative. Driver was professional. I felt comfortable.

    Kristy B of Fayetteville, NY

  • 5 out of 5 stars

    The packers were very professional, and personable. I felt the teams did a good job, and made the move easy.

    Derald D of New Braunfels, TX

  • 5 out of 5 stars

    I've moved across the country 5 or 6 times, and this was the easiest move I've ever had. Everything happened the way I was promised. It was seamless and effortless. It was fantastic. Lisa, the rep, was awesome.

    Doug F of Morrisville, NC

  • 5 out of 5 stars

    I would say they were courteous and had customer service skills Certain things had to go to storage and to my mom's apartment

    Mary K of Farmington Hills, MI

  • 5 out of 5 stars

    North American was so efficient. They cared about us, the team was wonderful, very user friendly and bent over backwards to meet our needs.

    Shirley B of Kempner, TX

  • 4.9 out of 5 stars

    The estimated load was off and created confusion at the end. The driver was phenomenal. Rick Vela was his name. The overall move went very well.

    Amy B of Coweta, OK

  • 5 out of 5 stars

    The experience and the team did everything perfect. The team did a great job with packing. I asked them to deliver at a different address.

    Christine W of Warren, MI

  • 5 out of 5 stars

    The driver was very informative, knowledgeable and overall a good guy, his name is Josh. Josh is why I would recommend North American.

    Brad/Rhonda S of Bourbonnais, IL

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