North American Van Lines Customer Reviews

We’re excited to share our customer reviews with you. Our goal is to provide quality services to help you relocate safely, efficiently, and comfortably. In order to do that, we rely heavily on our customers to give us valuable insight into their moving experience.

We value your opinion and trust you'll find our feedback helpful when choosing whether to hire North American Van Lines.


out of
5 stars
from 11,444 reviews
  • 5 out of 5 stars

    The prompt service and the care they gave my possessions, most influenced my rating. These services were excellent.

    Robert R of West Palm Beach, FL

  • 4.9 out of 5 stars

    The driver and his crew was really good and quick. I liked the rep that gave me the quote. North American forgot to give the driver the address but everything was fine. I would use North American again. The crew that wrapped up everything was really good.

    Danielle N of Suffolk, VA

  • 5 out of 5 stars

    We have moved quite often. These movers were the most professional. The communication was good. They handled our items well. The crew that did the packing & driving was very respectful.

    Ashlee T of Northport, AL

  • 4.9 out of 5 stars

    Overall satisfaction with the driver and his crew they were nice and accommodating and I felt like they knew what they were doing.

    Adam J of South Elgin, IL

  • 5 out of 5 stars

    It took a lot of time b/f they could answer my questions. This caused delays & dates to be moved back. I wasted a lot of time on this.

    John M of Fort Myers, FL

  • 5 out of 5 stars

    It was the overall experience. The moving crews on both ends and the storage company they contracted was awesome. We had a great experience and the price was very reasonable.

    Paula D of Anaheim, CA

  • 5 out of 5 stars

    The overall experience. I felt that North American did a good job with the estimation,loading,and unloading. I am very satisfied. I was very satisfied with my overall move.

    Dene K of Midlothian, VA

  • 4.9 out of 5 stars

    The care that was shown to my goods and the communication with the rep and the driver was all good. I had a specific move week and we hoped to move a little sooner but it's minor. We asked for the del on Sun and they were able to del on Sat. They crew did take care of our special items.

    Josh J of Grampian, PA

  • 5 out of 5 stars

    The overall process, they handled everything with care, the communication was great, they also had the skills it took to handle the move. The lead mover was simply amazing, he was a power move and I was impressed with the service. I received.

    Clint S of Chelsea, AL

  • 4.9 out of 5 stars

    All the previous answers that I gave a 5 to sums up my overall satisifaction. Timelyness, courtenousness, professionalism, and care of my personal property all account for my score. I was contacted by the driver who called to verify the arrival.

    Greg P of Bloomington, IL

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