North American Van Lines Ranked #1 in Net Satisfaction by Relocated Employees for Fifth Year

For the 5th year in a row, North American Van Lines has been rated highest in satisfaction by relocating employees per the 29th Annual Trippel Relocating Employee Survey which provides results for 2023.

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CHICAGO, August 8, 2023 – North American Van Lines, leading local household, corporate relocation and long-distance moving company, is proud to receive the highest average score and net satisfaction ranking amongst US moving providers for the fifth year in a row per the 29th Annual Trippel Nationwide Relocating Employee Survey© for 2023*.

The survey, conducted by Trippel Survey & Research, LLC, accumulated opinions from 3,715 relocating employees to rank their satisfaction with services related to their relocation, one of which included evaluating the service provider for their household goods move. Since 2019, North American Van Lines has been ranked number one in this category, reflecting the network’s commitment to delivering high-quality moving services for all customers.

“Receiving this award for the fifth consecutive year means a great deal to us, as we strive to provide unparalleled service for every customer, wherever they call home,” says Kevin Murphy, vice president and general manager of North American Van Lines. “Our professional household movers recognize and respond to our customer’s unique needs whether big or small, with moving solutions that are consistently ranked with a proven quality of excellence across the country.”

North American Van Lines has a network of over 500 agents worldwide serving more than 100 countries. With over 90 years of moving expertise, all agents strive to provide a customized moving experience that surpasses expectations and redefines customer satisfaction.

“We congratulate and extend our deepest gratitude to our dedicated network of agents and professional van operators for helping North American Van Lines achieve this recognition for the fifth consecutive year. We look forward to continuing to provide top-tier services that help move our clients forward,” Murphy concludes.

Throughout the last 9 decades, North American Van Lines has honed its expertise, embraced innovation and prioritized its values of integrity, reliability and professionalism to deliver seamless relocation experiences. The network will continue this legacy into its 10th decade of moving North America forward.

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*Report provided by Trippel Survey & Research LLC©

About Trippel Survey and Research, LLC

Trippel Survey & Research was founded by Alan Trippel in 1994 after a lengthy career in relocation to provide unbiased survey, research and consulting services to relocation professionals. Each year, thousands of recently relocated employees from a variety of different corporations are surveyed about their experiences with relocation-related services. Based on their responses, Trippel Survey & Research is able to rank providers across various facets of relocation. Relocation professionals can use this data to ensure that they are providing their clients with the top-rated services to ensure a smooth moving experience.

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