Relocating Employees Rank North American Van Lines #1 in Satisfaction for Eighth Year in a Row

The survey, conducted by Trippel Survey & Research, LLC, accumulated opinions from 4,655 employees relocating domestically to rank their satisfaction with services related to their relocation, one of which included evaluating the service provider for their household goods move. Since 2019, North American Van Lines has been rated highest in satisfaction, reflecting the network's unwavering commitment to delivering an exceptional moving experience to all of its customers.

"To be recognized as number one in employee relocation satisfaction for eight consecutive years reflects our network’s relentless commitment to excellence," says Kevin Murphy, Vice President and General Manager of North American Van Lines. "This top ranking in the Trippel Survey underscores our dedication to innovation and operational quality. Whether moving corporate teams or individual families, our network professionals know every transition is unique, and we remain grateful for the trust placed in us year after year."

The network's success stems from its commitment to continuous improvement and investment in both technology and training. North American Van Lines leverages advanced logistics systems and maintains rigorous quality standards across its operations, ensuring consistent service excellence regardless of move complexity or destination. With a network of over 500 affiliated agents worldwide, serving more than 100 countries and over 90 years of moving expertise, all North American agents are dedicated to providing a customized moving experience that surpasses expectations and redefines customer satisfaction in the relocation industry.

North American and its agents also take pride in supporting communities where they live and work by leveraging their moving capabilities and expertise to proudly partner with charitable organizations that have both a national and local impact. A Move For Hunger partner since 2011, North American agents have donated over 300,000 meals to those in need in part through the company’s annual Great North American Food Drive, running now through October 2. As the Official Moving Partner of The Gary Sinise Foundation since 2015, North American agents have moved over 80 severely wounded veterans and first responders into specially designed custom smart homes, transporting over 1 million pounds of personal belongings more than 100,000 miles for these heroes and their families.