What began in 1933 with nine agents in Lakewood, Ohio has grown into a worldwide network of over 500 agents and agent affiliates who have over five billion miles under their belts, and have consistently been ranked #1 in satisfaction with relocation managers and relocating employees for the past five years.
“I am proud of our 90-year legacy of excellence and growth,” said Kevin Murphy, vice president and general manager of North American. “Our success over the past 90 years would not have been possible without the dedicated agents, their teams and drivers, who have provided unparalleled service to our customers and made a difference in their communities.”
As North American has expanded around the world, it has also continued to move forward by challenging boundaries and creating a more inclusive culture. In the 1970s and 1980s, it hired the first female driver to obtain a commercial driver’s license and welcomed the first woman-owned moving business to the North American agent network. Today, it has over 40 locations that are woman, minority and veteran-owned agencies and 60 female drivers.
This commitment to moving forward and effecting positive change extends to the communities served by North American through partnerships with Move For Hunger and the Gary Sinise Foundation’s R.I.S.E. program. Through these partnerships, North American’s dedicated agents have provided over 600,000 meals to those facing food insecurity and have had the privilege of moving 75 severely injured heroes into specially-adapted smart homes. This year, North American and parent company Sirva, Inc. secured a contract to move U.S. military members, furthering its ongoing commitment to serving those who serve the country.
“We celebrate and honor the accomplishments of our past while remaining constant in our commitment to delivering high-quality service, fostering continual growth and actively supporting our communities. We will never stop moving forward,” concluded Murphy.