northAmerican® Driver Honored with 2022 Super Van Operator Lifetime Achievement Award
By Laura McKay
Mar 10, 2022
Beltmann Driver Terry Hocking Recognized for 40+ Year Driving Career that Exemplifies Top Quality, Service to Customers and Others
northAmerican is honored to announce that Terry Hocking, a driver for northAmerican agent Beltmann Relocation, has been recognized by the Moving and Storage Conference of the American Trucking Association (ATA) with the 2022 Super Van Operator Lifetime Achievement Award. The Super Van Operator Lifetime Achievement Award recognizes drivers who have provided safe, reliable and customer-oriented household goods truck transportation throughout their career, and have an exceptional lifetime driving record. Award applicants are also evaluated based on their financial responsibility, community involvement, dedication to customer service and overall performance excellence (as evidenced by driving awards), as well as involvement in outside interests and activities.
Terry is an award-winning driver who, with his wife and professional partner Karen, has been providing a consistently exceptional moving service experience to relocating consumer and corporate customers for 44 years, 26 of those as a Beltmann driver. His list of career accomplishments is long and impressive. Within northAmerican, Terry has received numerous Van Guard Gold and Driver of the Month recognitions since 2004, as well as a One Million Mile Safe Driving award in 2009, Senior Safe Driving award in 2019, and 26-year Safe Driving Award in 2021. In addition, Terry was honored in 2015 as the AMSA Super Van Operator of the Year for Household Goods. He and Karen have also received numerous nominations for excellent quality and service over their many years in the moving industry.
And their customers agree; Terry and Karen consistently receive outstanding service rankings, high praises from customers and even personal requests from past customers to move them again. It's this kind of consistency in service to his customers that has earned Terry - and Karen - the honor of receiving this lifetime achievement award.
Truck drivers are not only the foundation of the moving industry, drivers keep our economy running smoothly. In good times and bad, we rely on truck drivers to consistently deliver critical supplies where they are needed. At northAmerican, we understand that our driving professionals are so much more than drivers: they are the face of northAmerican to our customers, ensuring that each receives the personalized, smooth and easy moving experience expected from the first mile through the last.
northAmerican Van Lines agents and driving professionals are committed to delivering each customer with an outstanding personalized moving experience. By focusing on communication and listening to our customers, we provide moving solutions tailored to their specific needs. This attention to the customer and to quality by everyone at northAmerican, including outstanding driving professionals like Terry Hocking, has resulted in northAmerican being ranked #1 in customer satisfaction by Relocation Managers for 2021, 2020 and 2018 and by Relocating Employees for the past three years (2019-2021).*
Looking for a driving opportunity that offers you more? Consider a driving career with northAmerican. A career in household goods moving offers benefits that other careers don’t offer – flexibility, the variety of new places and people with every job, and the opportunity to build your own team and be your own boss. Interested? Visit northAmerican Driver Opportunities to learn more.
*Per 20th, 19th and 17th Annual Relocation Managers Survey on Household Goods Shipments by Trippel Survey & Research, and 27th, 26th and 25th Nationwide Relocating Employees Survey by Trippel Survey & Research.
Misc. Household Goods Moving