Industry Knowledge and Leadership
Leadership in the full service moving industry is something northAmerican is passionate about. This passion has resulted in comprehensive agent and crew training, a focus on diversity, internal excellence programs and industry awards. In addition, northAmerican is committed to better understanding the relocation and moving industry from the perspective of our corporate customers. To that end, we continue to build a library of thought-provoking position pieces, like our guide to the impact of the 2018 Tax Reform legislation, and invest in proprietary research that will provide our customers with valuable, up to date information and help make their jobs easier.
Dedication to Diversity
northAmerican is a proud supporter of diversity, with over 50 women, minority and veteran owned agent locations across the U.S. This breadth of minority owned agent partners helps you achieve your Tier 1 and Tier 2 spending goals. Our agents are proud members of the following independent diversity organizations:
- WBENC (Womens Business Enterprise National Council)
- NMSDC (National Minority Supplier Development Council)
- MBE (Minority Business Enterprise)
- USA Veteran-Owned Enterprise
Along with membership in many state and locally-owned independent diversity organizations.
Quality and excellence are the two primary northAmerican pillars of service. Service quality and excellence have always been at the heart of everything northAmerican does. In fact, in the past eight years, four northAmerican agents have won the Moving and Storage Agent of the Year Service Excellence award – the top agency honor awarded by the American Moving and Storage Association (AMSA). Our van line is so committed to delivering the highest quality moving experience, consistently, that we’ve even developed an internal program – the Pursuit of Excellence – to drive our agents and their teams to deliver increasingly higher levels of service. What this means for you and your transferring employees is clear: when your employees are moved by northAmerican, you are moving them with a van line whose agents are demonstrated leaders in delivering a quality moving experience.
- Industry awards (AMSA awards)/speak to quality and service (links to press releases, blog posts)
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