North American Van Lines Announces 2014 Pursuit of Excellence Winners

North American Van Lines Announces 2014 Pursuit of Excellence Winners. North American Van Lines, Inc., one of the world’s largest moving companies, in conjunction with the NAMA (North American Movers Association) Quality Committee, proudly announces the winners of the 2014 Pursuit of Excellence award. This is the first “class” of Pursuit of Excellence winners.

Pursit-of-ExcelleceA New Quality Program Encourages Excellence in Service, Operations

CHICAGO (March 11, 2015) -- North American Van Lines, Inc., one of the world’s largest moving companies, in conjunction with the NAMA (North American Movers Association) Quality Committee, proudly announces the winners of the 2014 Pursuit of Excellence award. This is the first “class” of Pursuit of Excellence winners.

Gold winners:

Allen & Coles Moving Systems, Portland, Maine
B.F. Fields, Erie, Pennsylvania
Ward northAmerican, San Antonio, Texas

Silver winners:

Adams Transfer & Storage, Conroe, Texas
Allen & Coles Moving Systems, Leominster, Maine
Clinton’s Transfer, Blacksburg, Virginia
Mother Lode Van & Storage, Sacramento, California
Republic Moving & Storage, Chula Vista, California
Republic Moving & Storage, Temecula, California
Sterling Moving & Storage, Boston, Massachusetts

Bronze winners:

A-1 Freeman, Oklahoma City, Oklahoma
A-1 Freeman, Round Rock, Texas
A-1 Freeman, San Antonio, Texas
Advance Relocation & Storage, Savannah, Georgia

Anderson Transfer, Sumter, South Carolina
Beltmann Relocation, Kansas City, Kansas
Beltmann Relocation, Parma, Ohio
Hug-Condon Moving & Storage, New Orleans, Louisiana

Lloyd’s Transfer & Storage, Berryville, Virginia
Ward northAmerican, Phoenix, Arizona
Ward northAmerican, Austin, Texas
Ward northAmerican, Garland, Texas
Ward northAmerican, Killeen, Texas
Ward northAmerican, Houston, Texas
Worldwide Moving Systems, Longmont, Colorado

The Pursuit of Excellence program was designed to challenge the agents of northAmerican Van Lines to improve performance related to eight moving industry metrics: summer capacity growth, hauling growth, book/haul ratio, safety/CSA (compliance, safety, accountability), customer service ratings, claims frequency, claim severity, and sales growth. An agent achieves a gold, silver or bronze award based on the number of objectives that are met during the year.

“North American is a proud and historic brand in the moving and services industry,” says Andy Kroll, Vice President and General Manager of North American Van Lines. “Our Pursuit of Excellence winners personify our van line’s strong commitment to provide our customers with a consistently exceptional level of service. Our organization is exceedingly proud to have these high performers as part of the North American Van Lines family.”

“The Pursuit of Excellence program is designed to reward individual northAmerican agents for excellence,” adds Kevin Ankenbauer, North American Mover’s Association President. “Through such individual motivation, the Pursuit of Excellence program will help create a ‘winning’ culture for our entire northAmerican agent network.”

About North American Van Lines, Inc.

North American Van Lines, Inc., established in 1933, is a wholly-owned subsidiary of SIRVA Inc., a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. The moving company, with headquarters in Fort Wayne, Indiana, and more than 500 agents worldwide, handles corporate, government, military and private relocations, and operates in the U.S., Canada and more than 100 countries worldwide. North American Van Lines is the official mover of the Gary Sinise Foundation and Richard Petty Motorsports, and a sponsor of Habitat for Humanity ReStore resale outlets. Information on North American Van Lines, Inc. (U.S. DOT No. 070851) can be found on the Internet at www.northamerican.com.

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