Claims Form

Thank you for allowing North American Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

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What our customers are saying about their move!

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By Lily M of Austell, GA

The handling of the furniture and every thing was done like North American said it would be. The crew was very nice. Read More

Customer Reviews

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By Lily M of Austell, GA - Moved from Buffalo, NY
The handling of the furniture and every thing was done like North American said it would be. The crew was very nice.
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By Bea S of Simpsonville, SC - Moved from Lanark, IL
The crew was very courteous and everything was packed beautifully. The crew considered what I wanted. I was very pleasantly surprised.
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By Diane B of Tallahassee, FL - Moved from Cottage Grove, WI
The ease of getting it all done. The driver was so nice. All the people in Madison were so wonderful. I didn't have any worries at all which was a good thing, because my Mom had just passed away.
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By Rick L of Monument, CO - Moved from Flat Rock, MI
My rating was influenced by the rep and the pricing. The driver was phenomenal. The rep was outstanding in every way and professional.
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By Charles G of Bartlett, TN - Moved from Fontana, CA
I would recommend North American because of the rep and the driver. The rep was informative and very good customer service. The driver was able to load some things earlier,which was what I wanted.
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By Mark &Charlotte K of Mishawaka, IN - Moved from Woodland Hills, CA
The overall service I received. I had to move on my own because my husband couldn't get away, and North American made it very easy for me.
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By Lisa K of Houston, TX - Moved from Memphis, TN
The availability of the moving coordinator. The professionalism, helpfulness and fast service of the crew.
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By Rod S of Little River, SC - Moved from Plattsburgh, NY
I think the job was done very professional, the scheduling was done for my convenience, and the schedule was met.
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By Bellido J of Durham, NC - Moved from Ft Lauderd, FL
The srvc is good. The reps were on time with the loading, packing and arriving. Communication was good with the rep and the driver.
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By Armstead D of Linden, NJ - Moved from Duarte, CA
I have moved five times in the last six years & you had the fairest price. The team worked in 100 degree heat. The team was very patient and answered all questions.

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