Consumer Rights and Responsibilities

Consumer Rights and Responsibilities Understand your rights and responsibilities when moving with a professional mover.

Click on the links below to review the Federal Motor Carrier Safety Administration's (FMCSA) publications:

Free Moving Quote
Pickup Zip		Name
Delivery Zip		Phone
Move Date		Email
Address
Dwelling Type
Yes, I would like to receive a 10% off lowe's coupon. I agree to receive marketing communications via mail or email form Lowe's, subject to Lowes privacy policy*.
Free International Moving Quote Canada \| Overseas

Helpful Information: Local Movers; Moving Help; Packing Tips; Moving Companies

Moving Supplies: Moving Kits; Moving Boxes; Moving Supplies; Moving Coverage

Customer Support: Contact Us; Shipment Tracking; Domestic Claims Form; International Claims Form

Contacting NAVL: Moving Services; Careers at NAVL; Become an Agent

North American Van Lines Affiliate Partners:: American Mover and Storage Association; ProMover; Better Business Bureau

North American Van Lines USA North American Van Lines Canada

North American Van Lines, Inc.

MC 107012U.S. DOT No.070851

You Are Here: Home > Moving Help > Packing Tips > Rights and Responsibilities

What our customers are saying about their move!

By David B of Greenhills, OH

Exceptional, they exceeded our expectations, nothing was broken. They were really helpful from the driver on down to everybody else. Everybody was professional and courteous. Read More

Customer Reviews

By David B of Greenhills, OH - Moved from Norwich, NY

Exceptional, they exceeded our expectations, nothing was broken. They were really helpful from the driver on down to everybody else. Everybody was professional and courteous.

By Tim M of Powell, TN - Moved from Grand Junction, CO

The move went off without a hitch. I used a different company for a previous move and it wasn't as good as this move. I didn't have one problem.

By Niles J of Lady Lk, FL - Moved from St Paul, MN

The professionalism of the initial rep. Everything was explained in depth, they were very organized. The driver and crew did everything that was asked. I was in total awe. It was fantastic.

By Dori D of Smithfield, NC - Moved from Fairfax, VA

The team was excellent from beginning to end. Oscar was in control of the team and gave the directions.

By Ilene T of Pasco, WA - Moved from Stockbridge, GA

I had the same driver on both ends, although I had 2 different crews everyone was excellent. The entire move was satisfactory. I couldn't have asked for better service. I've already recommended them.

By Allen Tom V of Southampton, NY - Moved from Iowa City, IA

The overall service was very prompt, very informative, phone calls were returned and the service was excellent.

By Davis L of Georgetown, TX - Moved from Temecula, CA

The delivery team was very professional and helpful. I just can't say how much I was happy with the driver and crew.

By Troy C of Clarkston, MI - Moved from Caledonia, IL

The driver and the crew were polite. The driver and the crew took the time with the move. My floor was covered.

By Trollman J of Raleigh, NC - Moved from Mountain V, CA

Survey I saw online saying that Global Van Lines was the most reliable and speedy service. I have moved in the past and didn't want the same bad experience.

By Scott A of Gainesville, FL - Moved from Upper Arlington, OH

The first crew and driver were very friendly. They packed everything very well, and they were very fast.

What are you waiting for?

Join the thousands of people just like you, that rely on our moving services every day!

Get Started For FREE

Consumer Rights and Responsibilities

Moving Services