Consumer Rights and Responsibilities

Consumer Rights and Responsibilities Understand your rights and responsibilities when moving with a professional mover.

Click on the links below to review the Federal Motor Carrier Safety Administration's (FMCSA) publications:

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What our customers are saying about their move!

By Hawkins M of Orange, CA

I have used this company twice before and I received excellent service before, I just knew this would be a good move. Read More

Customer Reviews

By Hawkins M of Orange, CA - Moved from Mc Gregor, TX

I have used this company twice before and I received excellent service before, I just knew this would be a good move.

By Jason D of Plano, TX - Moved from Columbus, GA

The overall experience. I used North American before and that's why I chose to use North American again.

By Sedlacek L of Warren, MN - Moved from Newport Ne, VA

I was happy with the entire move. I like the walk through and explaination of the entire process. The crew was very careful w/ everything.

By Susan D of Myrtle Beach, SC - Moved from Howell, NJ

The driver and crew who loaded and moved us were just wonderful. The crew and driver were wonderful and pleasant. I was very pleased with how they moved my Steinway and grandfather clock.

By Jamie B of Indianapolis, IN - Moved from Durham, NC

The crew were wonderful and professional. Shirley was concerned with getting my items set up, John was efficient and careful.

By Jack C of The Villages, FL - Moved from Cincinnati, OH

North American has the best prices and I heard the name before so I knew I wasn't taking a shot in the dark. The insurance is also full coverage which other companies don't have. They were supposed to send someone to uncrate everything but no one has come

By R.J. H of Leesburg, GA - Moved from Lexington, KY

Everything went as smooth as I could ask and it was outstanding service. The driver and the helper was outstanding, they deserves a raise or bonus.

By John K of Havre, MT - Moved from Claremont, NH

Because of all the things mentioned before. One company came in lower with the price but didn't show up so I went with North American.

By Sam S of Midway, KY - Moved from Roseville, MN

The driver and crew did everything asked, were professional and had good attitudes, which is rare. Their biggest truck got out of a difficult situation without damaging the farm.

By Mary M of Hot Springs, VA - Moved from Scranton, PA

I know it is a local company. I know the owner. I get personalized service. Overall they did a good job. The crew was nice and efficient.

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