Moving Coverage | Valuation Protection

Insurance

North American International takes all possible care to ensure that your possessions arrive in the same condition as they left. Sometimes, however, the unexpected can happen when moving overseas.

That is where our valuation protection program comes in. We offer comprehensive coverage for all your valuable possessions. If an item is lost or damaged beyond repair while moving overseas, you'll receive reimbursement for the full replacement cost - without consideration of depreciation - up to the declared value you placed on the item.

Valued Inventory

Our Valued Inventory Form will help you determine the appropriate level of coverage. It's important that you declare adequate coverage and that you insure all items...and all items should be valued at the replacement cost in your destination country. If you have any questions or require additional information regarding our coverage program, please ask your North American International representative.

Storage Coverage

Your goods are also insured during storage. Your shipment is covered for the normal course of transit from the time it was packed until it reaches the destination.

The moving storage coverage is shown below:

In the case of:

  • (a) Household Goods
  • (b) Motor Vehicle

At Origin:

  • 120 days at origin and/or destination
  • 60 days

At Destination:

  • 30 Days

Claims

In the unlikely event that your shipment incurs damage, we have provided an online claims form so that we can settle the matter as quickly as possible. To complete and submit the form, click here.

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What our customers are saying about their move!

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By Jonathan D of Bethesda, MD

It was a really good process and it happened quickly. The guys were great and it was a really good experience. Read More

Customer Reviews

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By Jonathan D of Bethesda, MD - Moved from San Francisco, CA
It was a really good process and it happened quickly. The guys were great and it was a really good experience.

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By Deardorff L of New Braunf, TX - Moved from Hesperia, CA
The professionalism of the driver. The care of my household goods. The driver and crew did what was promised.

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By Jean Sonstrom W of Mclean, VA - Moved from St Louis P, MN
Curt Williams, the driver was fantastic throughout the overall move. He was very polite and friendly and was very concerned about our satisfaction throughout the move.

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By Vicki K of Houston, TX - Moved from Huntington Beach, CA
I think that communication is one of the most important things and starting with the sales person answering my every question and got back to me right away as well as the driver.

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By Vanhorn J of Council, FL - Moved from Hopkins, MN
I like how my items were handled and the communication was very effective. The movers were very careful and concerned with my goods.

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By Dave B of Churubusco, IN - Moved from Chilton, WI
The owner of the moving company came out to our house and went over everything with us. I didn't have anything to worry about from the time she showed up until the time my things were delivered.

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By Bonnie A of Austin, TX - Moved from Villa Rica, GA
The driver was extremely careful with my household goods, very polite, and responsible. I would ask for the same driver again. I've moved about twenty times and this was the best move.

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By Jacob Z of Jacksonville, FL - Moved from Sterling Heights, MI
The sales person was very good and efficient and the driver was very nice and helpful. They also delivered on time and did what they said they would do. They also let us pay after delivery. The driver did all the loading and unloading. The person who supp

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By David H of Chicago, IL - Moved from Fort Wayne, IN
My rating was influenced by the way the driver and crew treated my items and my home. They were courteous.

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By Logan H of Santa Fe, NM - Moved from South El Monte, CA
The service was perfect. I want to make a television ad for North American. The agents name is Jim smith.

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