Immigration and Customs Information

To assist you with your move, we have provided a variety of information to help you with immigration and customs documentation.

Immigration and Customs Details

North American Van lines has compiled information on the documentation required by various countries' immigration departments and various customs requirements.

Customs Forms: Australia, U.K., U.S.

We have provided a number of customs forms to help you with your move, to Australia, the U.K. or the U.S.

Download Adobe Acrobat ReaderThese forms are in PDF format, which requires Adobe Acrobat Reader. If you don't have Acrobat Reader,you can download it for free by clicking here.

To open a file, simply click the link. To download a file to your computer desktop, right click the link and choose "Save Target As..."

Customs Clearance Requirements

Customs requirements vary greatly from one country to another, and a simple oversight could result in delays, fines or even seizure of your entire shipment by foreign customs authorities. We'll keep you informed of all the changes in customs requirements, but there are some basic elements for you to keep in mind.

To be safe, don't take any of the following (and if you have any doubts, just leave it behind, or talk to your North American International representative):

  • Firearms
  • Alcohol
  • Narcotics
  • Agricultural products, including houseplants and seeds
  • Pornographic materials and magazines
  • Politically sensitive materials

In most countries, your household goods and personal effects can be entered duty-free. (Note: Some items may be subject to particular provisions.) It's important to remember that any duties or taxes levied against your shipment are in addition to our charges. In most cases, you can settle your customs charges with your overseas representative. However, there are times when you'll be required to deal directly with the customs office. If that's the case, be sure to obtain an official receipt and keep it, as some duties are refundable when you leave the country.

Free International
Moving Quote

Move Information




Current Address







Contact Information





Helpful Information
Local Movers
Moving Help
Packing Tips
Movers Guide
Moving Supplies
Moving Kits
Moving Boxes
Moving Supplies
Moving Coverage
Customer Support
Contact Us
Shipment Tracking
Domestic Claims Form
International Claims Form
Contacting NAVL
Moving Company
Careers at NAVL
Become an Agent
Specialty Shipping

What our customers are saying about their move!

Full Box

By Simon * T of Ocala, FL

The customer service overall was great -- except that the delivery was late due to problems w/finding a del truck. Customer srvc rep & driver were exceptional as was everyone involved in the move. Read More

Customer Reviews

Full Box
By Simon * T of Ocala, FL - Moved from Mineral Cy, OH
The customer service overall was great -- except that the delivery was late due to problems w/finding a del truck. Customer srvc rep & driver were exceptional as was everyone involved in the move.

Full Box
By Kevin C of Munising, MI - Moved from Huntingdon, PA
Everything was good and the delivery was on time. The delivery team took care of everything. This is what most impressed me.

Full Box
By Nina W of Charlotte, NC - Moved from Plainsboro, NJ
The overall quality of the work. The delivery crew worked very well. The communications that I had during the move. I had no problems at all with my move.

Full Box
By Kathleen R of Henderson, NV - Moved from Louisville, KY
The driver and loading crew were very good and they were the same on both ends. They were professional and helpful.

Full Box
By Thurston F of Westfield, IN - Moved from Altoona, WI
The personality of the rep, crew and driver on howwell they worked and listened to me. I also thought it was a fair price.

Full Box
By Schmidt D of Chicago, IL - Moved from Louisville, KY
The overall move went pretty well. I had a few issues with the driver but the crew was okay. There were some miscommunication issues between the driver and me. The driver didn't accommodate my needs.

Full Box
By Wolf * R of Oklahoma C, OK - Moved from Indianapol, IN
From the very beginning the person who gave me my estimate was very comforting. The rep questioned me on how I would like to have the car moved. The rep got back to me via e-mail & written response.

Full Box
By Lisa C of Ravenna, OH - Moved from Stanwood, MI
Everyone was fantastic, this was done at short notice and they were careful, prompt, quick, and I was impressed.

Full Box
By Soard * R of Coos Bay, OR - Moved from Louisville, CO
the overall professionalism, contact, knowledge, delivery schedule. Basically, everything went smoothly.

Full Box
By David H of Mifflinburg, PA - Moved from Gainesville, GA
I thought that the process ran smoothly & the del tm did what they promised. The people from Georgia were very nice, professional, & helpful, The rep made it where the same crew picked up & delivered.

What are you waiting for?

Join the thousands of people just like you, that rely on our moving services every day!

Get Started For FREE