How to Compare Movers

Pack Like a Pro Moving is one of the most stressful experiences in a person's life. There are so many vital steps, and choosing the right mover is an extremely important decision. From afar, it might appear as though all movers are equal in their service offerings, so the cheapest price is the most attractive choice. However, there are a few things to keep in mind before making your decision. First, it is important to start making arrangements for your move well in advance; at least four to six weeks before the moving date. Keeping organized is also crucial; storing all documentation in a single file folder is a great way to stay on top of your moving process. To avoid any unfortunate circumstances, you should ensure that you have the proper insurance coverage for your home, belongings and anyone helping you move.

When looking into moving companies, take the time to verify that each moving company is licensed, insured, experienced and can give you an in-home estimate and guaranteed price so there aren't any surprise costs on moving day. When researching a moving company, never be afraid to ask questions, including:

  • Will this company be able to come to my home and give me a guaranteed price quote in writing?
  • How many years has this company been involved in consumer moves?
  • Is this company a member of the American Moving and Storage Association and the Better Business Bureau?
  • Does this company have a DOT number?
    Click to find out if this carrier is licensed and insured.
  • What kind of insurance does this moving company have and are all employees insured when working in my home so that I am not held liable in case of an injury or accident?
  • Does this mover have a labor screening program through which its helpers receive criminal background checks for your move?
  • What type of valuation or liability and damage protection does this mover offer to ensure that my belongings are protected during the move? (It is also essential to check with your insurance provider to make sure you are covered during the move).
  • Is the company equipped to handle my art, collectibles, appliances, electronics, heavy furniture, and storage needs?
  • What kind of packaging materials and techniques will be used to protect my belongings?
  • Will this company be doing the move themselves or sub-contracting my move out?
  • If time allows, will the company allow me to visit their office, check out their trucks and storage facilities and make sure they are who they say they are?
  • Can this company provide me with a list of references that I can contact?

Click here to see how North American Van Lines answers these questions

Finally, when moving state to state, a mover is required to provide their customer with the Consumer Rights & Responsibilities booklet, which explains what your rights and responsibilities are when you move. It provides basic information that will help you to understand all of the moving documents that you will be asked to sign, and what your rights are if your household goods are lost or damaged by the mover.

Good luck in choosing a moving services provider. And remember, no request is too large or too small for your local northAmerican agent, because if it's important to you, it's important to us.

Considering a Do-It-Yourself Move or Containerized "You Pack, We Haul" Option?

Ask yourself:

    Move Yourself
  1. What are all of the costs for my moving options (including any hidden DIY costs that you might have overlooked such as insurance, the cost of fuel, dollies and packing materials and any late fees for returning the truck after your scheduled time)?
  2. How much time and physical energy can I afford to spend on my move?
  3. Do I have friends or family who want to help me move (probably not)?
  4. Do I have friends or family that I can beg to show up
    to help me move? (maybe)?

No matter what your budget is for this move, we still encourage you to obtain an in-home estimate from North American Van Lines. Our customers are often surprised by how competitive our prices are when compared to many containerized options, cheap online labor, or the Do-It-Yourself rental truck.

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What our customers are saying about their move!

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By Susan D of Jessup, MD

The courtesy and professionalism of the crew. My items arrived on time and in good condition. I was also asked if I wanted to put cardboard down on the floor. Read More

Customer Reviews

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By Susan D of Jessup, MD - Moved from Albuquerque, NM
The courtesy and professionalism of the crew. My items arrived on time and in good condition. I was also asked if I wanted to put cardboard down on the floor.

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By Cindy T of Columbia, TN - Moved from Jacksonville, FL
The driver was professional and had me laughing through the whole experience. The rep had a very pleasant attitude.

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By Frank M of The Villages, FL - Moved from Rio Rancho, NM
The driver was very pleasant, helpful, careful, and cordial. The driver was concerned about the care of our furniture.

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By Sandra W of Hermitage, TN - Moved from Sandy, UT
The movers were ahead of time and were very nice. This is the second time I have worked with Mike, the move coordinator. Mike did a good job both times. I would like to be contacted to arrange a date and time for the empty boxes and packing paper to be pi

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By Neace J of Palm Coast, FL - Moved from Cleveland, OH
The driver came when he said he would. The team was quick, professional and efficient. The tream put items where I asked them to be put.

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By Glatz * J of Las Vegas, NV - Moved from Westfield, NJ
The service was professional, met my expectations and delivered as promised. The drivers were excellent, extremely professional and deserve recognition.

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By Todd H of Saint Joseph, MI - Moved from Loveland, OH
Every time I approached the unloading and loading crew with work, the crew was willing to do the work.

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By Olansky N of Chicago, IL - Moved from Boxford, MA
The price was right. The crew was very professional, pleasant and efficient. The crew was nice to talk to.

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By Steve S of Boise, ID - Moved from Phoenix, AZ
The driver was awesome, the rep hit everything on the head, there were no surprises and everything went as planned.

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By Charles B of San Antonio, TX - Moved from Austin, TX
The crew made moving a lot easier. They packed everything that we have and put it where we asked. That made the whole move a lot easier.

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