How to Compare Movers

Pack Like a Pro Moving is one of the most stressful experiences in a person's life. There are so many vital steps, and choosing the right mover is an extremely important decision. From afar, it might appear as though all movers are equal in their service offerings, so the cheapest price is the most attractive choice. However, there are a few things to keep in mind before making your decision. First, it is important to start making arrangements for your move well in advance; at least four to six weeks before the moving date. Keeping organized is also crucial; storing all documentation in a single file folder is a great way to stay on top of your moving process. To avoid any unfortunate circumstances, you should ensure that you have the proper insurance coverage for your home, belongings and anyone helping you move.

When looking into moving companies, take the time to verify that each moving company is licensed, insured, experienced and can give you an in-home estimate and guaranteed price so there aren't any surprise costs on moving day. When researching a moving company, never be afraid to ask questions, including:

  • Will this company be able to come to my home and give me a guaranteed price quote in writing?
  • How many years has this company been involved in consumer moves?
  • Is this company a member of the American Moving and Storage Association and the Better Business Bureau?
  • Does this company have a DOT number?
    Click to find out if this carrier is licensed and insured.
  • What kind of insurance does this moving company have and are all employees insured when working in my home so that I am not held liable in case of an injury or accident?
  • Does this mover have a labor screening program through which its helpers receive criminal background checks for your move?
  • What type of valuation or liability and damage protection does this mover offer to ensure that my belongings are protected during the move? (It is also essential to check with your insurance provider to make sure you are covered during the move).
  • Is the company equipped to handle my art, collectibles, appliances, electronics, heavy furniture, and storage needs?
  • What kind of packaging materials and techniques will be used to protect my belongings?
  • Will this company be doing the move themselves or sub-contracting my move out?
  • If time allows, will the company allow me to visit their office, check out their trucks and storage facilities and make sure they are who they say they are?
  • Can this company provide me with a list of references that I can contact?

Click here to see how North American Van Lines answers these questions

Finally, when moving state to state, a mover is required to provide their customer with the Consumer Rights & Responsibilities booklet, which explains what your rights and responsibilities are when you move. It provides basic information that will help you to understand all of the moving documents that you will be asked to sign, and what your rights are if your household goods are lost or damaged by the mover.

Good luck in choosing a moving services provider. And remember, no request is too large or too small for your local northAmerican agent, because if it's important to you, it's important to us.

Considering a Do-It-Yourself Move or Containerized "You Pack, We Haul" Option?

Ask yourself:

    Move Yourself
  1. What are all of the costs for my moving options (including any hidden DIY costs that you might have overlooked such as insurance, the cost of fuel, dollies and packing materials and any late fees for returning the truck after your scheduled time)?
  2. How much time and physical energy can I afford to spend on my move?
  3. Do I have friends or family who want to help me move (probably not)?
  4. Do I have friends or family that I can beg to show up
    to help me move? (maybe)?

No matter what your budget is for this move, we still encourage you to obtain an in-home estimate from North American Van Lines. Our customers are often surprised by how competitive our prices are when compared to many containerized options, cheap online labor, or the Do-It-Yourself rental truck.

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What our customers are saying about their move!

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By Thompson N of Louisville, KY

The delivery team was considerate and asked where should everything be placed. The delivery team was patient and made sure the overall move went smoothly. Read More

Customer Reviews

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By Thompson N of Louisville, KY - Moved from Kansas Cit, MO
The delivery team was considerate and asked where should everything be placed. The delivery team was patient and made sure the overall move went smoothly.

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By Cheryl H of , - Moved from Mc Lean, VA
The communication, they followed through with what they said they would do and worked extremely hard. I couldn't have asked for a better team. They really cared that nothing got damaged.

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By Walter D of Glencoe, AL - Moved from Cordova, TN
North American was efficient and cared about how my furniture was handled and loaded. North American also listened to what I had to say.

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By Betty & Earnie L of The Woodlands, TX - Moved from Inola, OK
The way everyone was so friendly, nice, and willing to do everything. Everyone was wonderful to work with.

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By Ginny R of Houston, TX - Moved from Franklin, IL
The open communication and the ability of the company to take care of the move as fast as they did influenced my score.

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By Todd M of Round Rock, TX - Moved from Crystal Lake, IL
I gave this rating based on how professional everyone was, and how well North American Van Lines communicated with me.

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By Ewald B of Flushing, MI - Moved from Duluth, GA
I was satis with this moving experience. The driver and the crew were very professional and informative. The driver and crew were very helpful.

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By Phillips R of Quincy, IL - Moved from Manhattan, KS
The timeliness and the fact that there were enough crew members to perform the service quickly influenced my rating.

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By Weinstein J of Ithaca, NY - Moved from Gaithersbu, MD
They were really great with the service and answering my questions. Everyone was just as nice as can be. I needed it quickly and it was right there and timely.

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By Bob W of Santa Fe, NM - Moved from Manchester, MA
The representative who did the estimate was efficient, accessible, courteous, & had a positive attitude. The price was right & the driver & crew were efficient, polite, accommodating, & careful. We have been unable to locate a key that binds the antique c

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