Contact Us

If you wish to contact North American Van lines, use the links below to guide you to the proper area:

Request an Estimate:

  • To arrange for a free estimate on moving your household goods within North America, click here or contact us at 1.800.369.9115.
  • To arrange for a free estimate on moving your household goods internationally (outside North America), click here.

Customer Service:

Find an Agent:

To locate a North American agent near you, click here.

Track a Shipment:

To track the status of a shipment, click here.

Claims:

US Moving Services Statement of Claim

North American Claims Department
P.O. Box 988
Fort Wayne, IN 46801-0988
Phone: 1.800-348.3746 or Corporate Claims 1.800.926.1463.
E-mail: US Claims

Intra-Texas Claims

Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery.
Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR9188.

Canadian Moving Services Statement of Claim

North American Van lines Canada Claims Department
Suite 350, 10403-172 Street
P.O. Box 639, Station Main
Edmonton, Alberta, Canada
T5J 2L3 Phone: 1.877.704.7470
E-mail: Canadian Claims


International Statement of Claim

North American International Claims Department
700 Oakmont Lane
Westmont, IL 60559
Phone: 630.570.3009 or 1.800.470.2851, Option 4
Fax: 630.570.3346
E-mail :International Claims

Career Opportunities:

  • Click here to view the available career opportunities.
  • Click here to inquire about becoming an agent for North American Van lines.
  • Click here to request information and a qualification package about driving opportunities.

North American Safety Admin.:

  • Phone: 800.765.3784 E-mail: Safety

Tariff Information:

  • To review and download North American's Tariff document, click here.
  • To review full tariff charges for your specific shipment, click here.
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What our customers are saying about their move!

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By Michael G of New Orleans, LA

This is by far the quickest, nothing being broken, most reliable move. Everything was packed securely and transported safely. Read More

Customer Reviews

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By Michael G of New Orleans, LA - Moved from Philadelphia, PA
This is by far the quickest, nothing being broken, most reliable move. Everything was packed securely and transported safely.

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By Davis * C of Lakeland, FL - Moved from Ridley Pk, PA
The ppl who moved us were excellent, professional and moved everything on time as promised. Nothing was damaged.

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By Bonnie A of Austin, TX - Moved from Villa Rica, GA
The driver was extremely careful with my household goods, very polite, and responsible. I would ask for the same driver again. I've moved about twenty times and this was the best move.

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By Conrad D of Lt Rock, AR - Moved from York, PA
The coordinator and the driver had great personalities and were on top of everything. The coordinator and driver were professional and wonderful to work with.

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By Owens R of Bellevue, TN - Moved from Midland, TX
The delivery team and the packers and representatives was good. The packers should ask which boxes goes to which room at destination. The packers did a great job.

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By Meridith C of Lodi, CA - Moved from Cedar Rapids, IA
Everything is in storage. The driver was extremely helpful, did a great job, packed everything well & made sure everything was tied down.

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By Gladys M of Perryville, MO - Moved from Phoenix, AZ
The movers arrived on time, the price was communicated to me, & everything was done just as it was said.

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By Bethany B of Jefferson City, MO - Moved from Alexandria, VA
The driver was fabulous and communicated with me throughout the move. The driver and crew did everything on time for me.

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By Frankie F of Prescott Valley, AZ - Moved from Loves Park, IL
The driver was conscientious. The unloaders got here when they said they would. The loaders and unloaders were congenial and knowledgeable.

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By Sally R of Denver, CO - Moved from Twin Lake, MI
It was the customer service rep I spoke with in Michigan that gave me an estimate over the phone. The rep continue to follow-up on the moved to make sure everything was done exactly like promised.

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